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Friday, November 20, 2009

MiniDV Stabilizer Maximum Weight Range

It has been brought to our attention that several of our customers have had problems getting cameras around the 2 pound range to balance on the MiniDV Stabilizer. Upon testing one of the units, we found one of the parts to be lighter than when the unit was originally designed. This change reduced the maximum weight of cameras used with our product to 1 pound 14.5 oz. To counter-act this issue, we will be including 4 additional large counter weights, and longer mounting screws to bring the maximum rating back up to 2.25 pounds.

If you received a unit in the past several months, and have had problems balancing a camera in the 2 pound range, please contact us at the e-mail address listed below, and we would be happy to send you the additional weights, or compensate you for the weights we did not include. We apologize for any inconvenience this may have caused.
CustomerService@BalvanzEnterprises.com

Thursday, November 19, 2009

Website problems


I just wanted to let everyone know that we have been experiencing some website problems lately. We have contacted our web host and they have yet to resolve the issue for us. Please bear with us, we hope to be back up and running 100% soon.